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Nov 08, 2020 Hi, I noticed that some of my customers with MS 365 Basic and Business Standard plans can sync their MS Edge information, while others can't. Based in this article, sync only works with plans that include Azure AD Premium P1 and P2, Microsoft 365 Business Premium, and EDU. Which plans do include the full downloadable Office apps? Microsoft 365 Apps for enterprise, Microsoft 365 Business Standard, and the Office 365 Enterprise E1 E1, E3, and E5 plans. Which plans don't include the full downloadable Office apps? Microsoft 365 Business Basic and Office 365 Enterprise E1 plans. They include the Office Online apps only. In this article. This article is for Microsoft 365 administrators who have business subscriptions. It's not for home users. A primary email address in Microsoft 365 is usually the email address a user was assigned when their account was created.

This article is for Microsoft 365 administrators who have business subscriptions. It's not for home users.

A primary email address in Microsoft 365 is usually the email address a user was assigned when their account was created. When the user sends email to someone else, their primary email address is what typically appears in the From field in email apps. They can also have more than one email address associated with their Microsoft 365 for business account. These additional addresses are called aliases.

For example, let's say Jenna has the email address jenna@contosoco.com, but she also wants to receive email at jen@contosoco.com because some people refer to her by that name. You can create aliases for her so that both email addresses go to Jenna's inbox.

You can create up to 400 aliases for a user. No additional fees or licenses are required.

Tip

If you want multiple people to manage email sent to a single email address like info@NodPublishers.com or sales@NodPublishers.com, create a shared mailbox. To learn more, see Create a shared mailbox.

Add email aliases to a user

You must have admin permissions to do this.

In the admin center, go to the Users > Active users page.
On the Active Users page, select the user > Manage email aliases. You won't see this option if the person doesn't have a license assigned to them.
Select + Add an alias and enter a new alias for the user.
Important
If you get the error message 'A parameter cannot be found that matches parameter name 'EmailAddresses,' it means that it's taking a bit longer to finish setting up your tenant, or your custom domain if you recently added one. The setup process can take up to 4 hours to complete. Wait a while so the set up process has time to finish, and then try again. If the problem persists, call Support and they will do a full sync for you.
Important
If you purchased your subscription from GoDaddy or another Partner, to set the new alias as the primary, you must go to the GoDaddy/partner management console.
Tip
The email alias must end with a domain from the drop-down list. To add another domain name to the list, see Add a domain to Microsoft 365.
When you're done, choose Save changes.
Wait 24 hours for the new aliases to populate throughout Microsoft 365.
The user will now have a primary address and an alias. For example, all mail sent to Eliza Hoffman's primary address, Eliza@NodPublishers.com, and her alias, Sales@NodPublishers.com, will go to Eliza's Inbox.
When the user replies, the From address will depend on her Outlook client. Outlook on the web will use the alias at which the email was received (we'll call this the ping-pong principle). Outlook desktop will use her primary email alias. For example, let's say a message is sent to Sales@NodPublishers.com, and it arrives in Eliza's inbox. When Eliza replies to the message using Outlook desktop, her primary email address will appear as Eliza@NodPublishers.com, not Sales@NodPublishers.com.

In the admin center, go to the Users > Active users page.
3utools on the queueyellowbattery. On the Active Users page, select the name of the person you want to edit.
Next to Username / Email Aliases, select Edit.
Important
If you get the error message 'A parameter cannot be found that matches parameter name 'EmailAddresses,' it means that it's taking a bit longer to finish setting up your tenant, or your custom domain if you recently added one. The setup process can take up to 4 hours to complete. Wait a while so the set up process has time to finish, and then try again. If the problem persists, call Support and they will do a full sync for you.
In the text box under Alias, type the first part of the new email alias. If you added your own domain to Microsoft 365, you can choose the domain for the new email alias by using the drop-down list. Then select Add.
Evernote users. Important
If you purchased your subscription from GoDaddy or another Partner, to set the new alias as the primary, you must go to the GoDaddy/partner management console.
Tip
The email alias must end with a domain from the drop-down list. To add another domain name to the list, see Add a domain to Microsoft 365.
When you're done, select Save.
Wait 24 hours for the new aliases to populate throughout Microsoft 365.
The user will now have a primary address and an alias. For example, all mail sent to Eliza Hoffman's primary address, Eliza@NodPublishers.com, and her alias, Sales@NodPublishers.com, will go to Eliza's Inbox.
When the user replies, the From address will depend on her Outlook client. Outlook on the web will use the alias at which the email was received (we'll call this the ping-pong principle). Outlook desktop will use her primary email alias. For example, let's say a message is sent to Sales@NodPublishers.com, and it arrives in Eliza's inbox. When Eliza replies to the message using Outlook desktop, her primary email address will appear as Eliza@NodPublishers.com, not Sales@NodPublishers.com.

In the admin center, go to the Users > Active users page.
On the Active Users page, select the name of the person you want to edit.
Next to Username / Email Aliases, select Edit. Onenote not opening.
Important
If you get the error message 'A parameter cannot be found that matches parameter name 'EmailAddresses,' it means that it's taking a bit longer to finish setting up your tenant, or your custom domain if you recently added one. The setup process can take up to 4 hours to complete. Wait a while so the set up process has time to finish, and then try again. If the problem persists, call Support and they will do a full sync for you.
In the text box under Alias, type the first part of the new email alias. If you added your own domain to Microsoft 365, you can choose the domain for the new email alias by using the drop-down list. Then select Add.
Important
If you purchased your subscription from GoDaddy or another Partner, to set the new alias as the primary, you must go to the GoDaddy/partner management console.
Tip
The email alias must end with a domain from the drop-down list. To add another domain name to the list, see Add a domain to Microsoft 365.
When you're done, select Save.
Wait 24 hours for the new aliases to populate throughout Microsoft 365.
The user will now have a primary address and an alias. For example, all mail sent to Eliza Hoffman's primary address, Eliza@NodPublishers.com, and her alias, Sales@NodPublishers.com, will go to Eliza's Inbox.
When the user replies, the From address will depend on her Outlook client. Outlook on the web will use the alias at which the email was received (we'll call this the ping-pong principle). Outlook desktop will use her primary email alias. For example, let's say a message is sent to Sales@NodPublishers.com, and it arrives in Eliza's inbox. When Eliza replies to the message using Outlook desktop, her primary email address will appear as Eliza@NodPublishers.com, not Sales@NodPublishers.com.

Did you get 'A parameter cannot be found that matches parameter name EmailAddresses'?

If you get the error message 'A parameter cannot be found that matches parameter name EmailAddresses' it means that it's taking a bit longer to finish setting up your tenant, or your custom domain if you recently added one. The setup process can take up to 4 hours to complete. Wait a while so the set up process has time to finish, and then try again. If the problem persists, call Support and they will do a full sync for you.

Did you purchase your subscription from GoDaddy or another Partner?

If you purchased your subscription from GoDaddy or another Partner, to set the new alias as the primary, you must go to the GoDaddy/partner management console.